Oracle Service Cloud Solutions
CTI Solutions for Oracle Service Cloud
Increase service productivity and efficiency by adding Delivery Centric’s Click-to-Call and contact record screen pops for inbound calls within Oracle Service Cloud.
- Seamless integration with the Oracle Service Cloud CTI Toolbar
- Out-bound click to dial
- Automatically log call activity with a link to recording within the activity.
- Inbound screen-pops based in caller ID on inbound calls
- Call Control (answer, hang-up, hold, retrieve, transfer, conference, consult)
- No Desktop install required.
- No hardware required.
- No setup fees required.
- Multi-Vendor Support.
- PAY AS YOU GO PRICING.
Contact our Sales Team for more information