Oracle Service Cloud Solutions

CTI Solutions for Oracle Service Cloud

Increase service productivity and efficiency by adding Delivery Centric’s Click-to-Call and contact record screen pops for inbound calls within Oracle Service Cloud.

Features

  • Seamless integration with the Oracle Service Cloud CTI Toolbar
  • Out-bound click to dial
  • Automatically log call activity with a link to recording within the activity.
  • Inbound screen-pops based in caller ID on inbound calls
  • Call Control (answer, hang-up, hold, retrieve, transfer, conference, consult)
  • No Desktop install required.
  • No hardware required.
  • No setup fees required.
  • Multi-Vendor Support.
  • PAY AS YOU GO PRICING.

Contact our Sales Team for more information