Customer Advocacy and Annual Support

We’re transforming our customers with solutions that meet their needs. Multi-Vendor Solutions for Digital CX.

As a trusted, long-term partner, Delivery Centric stands by its customers. We successfully integrate CX and IAM solutions and offer expert advisory services to help large, medium, and small enterprises solve their most important and complex CX and IAM issues. We don’t close the door on our solutions and support when the integration is complete.

We offer a flexible, efficient support solution that securely, comprehensively, and pro actively protects your organization against data breeches on your IT infrastructure. Whatever your business priorities demand – on-site or off-site, on-going or short-term – we can align an CX and IAM support solution that meets your changing needs.

Our support team of consultants continuously monitors your CX and IAM system, identifying and reporting on potential problems, and provides services that resolve unexpected events. We also provide support assistance for products that no longer have support agreements in place through the software vendor.

Our support services are driven by the deep technical knowledge, broad experience and never-fail determination of our consultants. They have more than 100 years combined experience in corporate IT departments, keeping critical systems running, performing upgrades and migrations, installing updates and patches – all while minimizing downtime and maximizing productivity. Their experience spans a broad range of industries, including the telecom, retail, finance, automotive, education, transportation, manufacturing, and public sectors.

We have the knowledge and experience that only comes from managing real world, mission-critical implementations.

Contact us to learn how Delivery Centric’s support model will off-load the burden of managing your Oracle CX, Oracle Identity and Access Management infrastructure and Pega CRM, BPM, Mobility and all other Pega 7 Platform based enterprise solutions.

Pega

Our expertise offer Pega Solution Architecture Services, Design and Implementation Services, Consulting Services, Maintenance Services, Production Application Support Services, Upgrade Services and Enhancement Services.

Supported Oracle Applications:

Supported Pega Applications: