One Identity Safeguard Support

One Identity Safeguard Support

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Job Type: Full time

Location : Sydney NSW


Job Description:

  • Review and update all the solution documents as part of the project
  • Work with 3rd Party Vendors to support all the technical queries and data review apart of the information gathering.
  • Must have knowledge of Networking to guide IP and Firewall design teams for On boarding solutions and help in resolving critical routing issues.
  • Coordination with vendor throughout the solution implementation and on-boarding.
  • Support all the testing activities and data validation as part of the applications on boarding.Coordination with platform owners for a smooth testing and on-boarding

of applications.

  • Must have good exposure to Operations management and 24/7 support.
  • Status report for all the deliverables and challenges/risk to be reported.
  • Aligned with project manager and support the technical deliveries wherever applicable.
  • Incident Management/Change Management.
  • End to End Support for PAM product functionalities.
  • Must be having hands On to Safeguard or Other PAM Solutions like Cyber ark, TPAM and good to have knowledge of Identity and Access management environment.
  • Work with SIEM team to configure rules to monitor logs generated from Infra available.
  • Must have knowledge for Safeguard On boarding of Servers/Users/ Devices and managing Session Requests/ Password Requests for the requestor on a day to day task.
  • Working on Custom Safeguard Applications and its Functional accounts testing and configurations to adhere all the compliance and audit for Password Management for these accounts.
  • Managing Complex Network Applications On boarded to Safeguard and providing proper support to the Applications involving the Vendor support in between.
  • Must have good working Knowledge of JIRA and Confluence Wiki.
  • Provide 24×7 Support or On Call support whenever required.
  • Configuration changes to Safeguard solution will be required as per the change in requirements or ongoing process.
  • Safeguard Custom Platform Integration and ESSO configuration hands on is a must.
  • Must be comfortable with writing Customized Technical definition for complex Thick clients and Web URLs for 3rd party applications within Safeguard.
  • Patch updates/upgrades to Safeguard Platform
  • Need to prepare End user training documentation & provide training.
  • Support during break glass scenarios for privileged user access.
  • Hands-on experience in configuring and implementing REST API solutions.
  • Good knowledge over the use of Powershell scripts and Java scripting.
  • Experience of automating the solutions with the help of Restful API web services and scripting

Happy to share more details on the role over a quick discussion on +61388041321 Ext– 615 !!