We are seeking a skilled Digital Producer with hands-on expertise in Salesforce Commerce Cloud (SFCC) and Adobe Experience Manager (AEM). This role is pivotal in managing the end-to-end digital production lifecycle from content authoring and publishing to coordinating releases and ensuring brand compliance. The ideal candidate will collaborate across design, development, and business teams to deliver high-quality, accessible, and engaging digital experiences.
Key Responsibilities
- Manage daily content authoring, publishing, and updates using Adobe Experience Manager (AEM) and Salesforce Commerce Cloud (SFCC).
- Oversee the full production and release management process, including coordination with release and testing teams.
- Collaborate with internal and external stakeholders to define requirements, track deliverables, and manage approvals.
- Ensure all content meets brand, legal, and accessibility (WCAG) standards.
- Manage product catalogue feeds and static file management within the CMS.
- Provide hands-on support to senior producers and project teams to ensure timely delivery of digital assets.
- Troubleshoot production challenges effectively and propose innovative solutions.
- Adhere to established governance, timelines, and quality standards.
Qualifications
- Bachelor’s degree in Information Technology, Engineering, Business, or a related field.
- Proven hands-on experience with Salesforce Commerce Cloud (SFCC) and Adobe Experience Manager (AEM).
- Strong understanding of HTML, CSS, JavaScript, and web accessibility standards (WCAG).
- Experience working in Agile delivery environments.
- Proficiency in end-to-end digital release management, from development to production.
- Experience collaborating with UX, design, testing, and development teams in complex environments.
- Familiarity with Jira, Confluence, A/B testing, and personalisation techniques.
- Knowledge of UX and digital design principles and exposure to Telco, IT, or large enterprise environments is highly desirable.
- Excellent communication, problem-solving, and stakeholder management skills.
At Delivery Centric, we help organisations transform digitally through innovative technology solutions. Our expertise spans cloud, digital experience management, and enterprise integration, enabling businesses to deliver seamless, secure, and scalable digital solutions. Join us to be part of a dynamic environment where creativity, collaboration, and technology come together to make an impact.