Delivery Centric Pty Ltd (“Delivery Centric”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.
Collection of Personal Information
We collect personal information only when necessary to provide our services, respond to your requests, or improve our offerings. This may include:
We do not collect sensitive information (e.g., about your health, racial or ethnic origin, or political opinions) unless it is directly relevant to our services and you provide it voluntarily with your consent.
Use of Personal Information
We use your personal information for the purposes for which it was collected, including:
We will not use your information for unrelated purposes without your consent.
Disclosure of Personal Information
We may disclose your personal information to:
In the event of a business sale, merger, or transfer, your personal information may be shared with the acquiring entity, subject to similar privacy protections. We do not sell your personal information.
If personal information is disclosed overseas (e.g., to international partners), we take steps to ensure it is handled appropriately.
Security of Personal Information
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. This includes secure servers, encryption where appropriate, and access controls. However, no online transmission is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Access, Correction, and Your Rights
You have the right to access or correct your personal information we hold. Contact us to request this, and we will respond within a reasonable time. We may require verification of your identity.
If you wish to withdraw consent for certain uses (e.g., marketing), or request deletion where appropriate, let us know. Note that we may retain information as needed for operational or legal reasons.
Use of Cookies and Tracking Technologies
We use cookies and similar tools to collect non-personal data about site usage, such as pages visited and time spent. This helps us improve content and functionality. You can manage cookies through your browser settings, but disabling them may limit site features.
We may use web beacons or pixels in emails or on the site to track engagement, but not to collect personal information without consent.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices. We will notify you of significant changes via the website or email. Your continued use of our services implies acceptance of updates.
Our customers tell us that we win ongoing work because our teams exceed expectation, and that this approach has made us stand out in a sea of competitors. We are able to do this as we prioritised quality throughout each step of the delivery cycle and proactively added value from the beginning.