We are seeking a Portfolio Delivery Coordinator to provide dedicated support across our Customer Platforms portfolio. This role is ideal for someone who thrives in a dynamic environment, enjoys simplifying complex challenges, and has strong coordination and stakeholder management skills. You will play a key role in ensuring projects are planned, tracked, and delivered successfully, while maintaining governance, reporting, and clear communication across the portfolio.
Key Responsibilities
- Provide end-to-end coordination support across multiple delivery teams, assisting in the planning, scheduling, tracking, and execution of projects to ensure outcomes are delivered on time.
- Monitor project progress, track status against plans, identify potential risks or variances, and escalate issues where required, ensuring stakeholders are kept informed with timely updates.
- Prepare, maintain, and present detailed project reports, covering progress, budgets, risks, performance metrics, and delivery outcomes to ensure transparency and accountability.
- Analyse complex project information, distil the core issues, and clearly define next steps, enabling teams and stakeholders to make informed decisions quickly.
- Coordinate organizational reporting on risk management, financial performance, and people metrics, supporting senior leadership in governance and oversight.
- Assist with Technology Engagement Requests, communications planning, and practice management, ensuring smooth administration and alignment across initiatives.
Qualifications & Experience
- A tertiary qualification in Business Administration, Project Management, or equivalent relevant experience, with formal Project Management/Administration certification highly regarded.
- Practical knowledge of project management tools, methodologies, and delivery phases, with proven ability to apply them in large and complex IT environments.
- Hands-on experience in large-scale IT PMOs, transformation programs, and agile delivery frameworks, with exposure to enterprise governance models.
- Strong working knowledge of Jira, MS Project, Confluence, and other collaboration tools to support planning and reporting.
- Demonstrated ability to manage multiple tasks and competing deadlines while maintaining high-quality outcomes in a fast-paced environment.
- Strong stakeholder management skills, with the ability to influence, negotiate, and build productive relationships across diverse teams.
- Excellent analytical and problem-solving capabilities, with a focus on driving resolution and continuous improvement.
- Experience in Agile delivery practices, including PI Planning and development of agile project artefacts, is highly desirable.
This role offers the opportunity to be at the heart of portfolio delivery in a large-scale IT transformation environment. You’ll gain exposure to enterprise-level projects, collaborate with senior stakeholders, and develop your expertise in governance, agile delivery, and project coordination.