Customer Experience

EMPOWERING DIGITAL TRANSFORMATION

Customer Experience

Empowering Digital Transformation

Customer Experience

Empowering Digital Transformation

Every interaction counts. To stand out, you need more than just a CRM; you need a connected view of your customers. Oracle Advertising and Customer Experience (CX) unifies data from marketing, sales, commerce, service and advertising into a single source of truth, enabling real-time responses, personalised engagement, and stronger relationships. 

Salesforce, another market leader, offers a powerful ecosystem for sales, service, marketing automation, and analytics. We help businesses of all sizes stay connected and scale effectively. 

We ensure your Oracle CX or Salesforce investment delivers real business outcomes. With expertise in cloud, cybersecurity, and enterprise integration, we tailor these platforms to your industry and customer needs, turning technology into a truly competitive advantage. 

Delivery Centric Customer Service offering.

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud

BENEFITS Of Customer Experience

Get a complete 360-degree view of every customer, their preferences and  behaviour so your teams can deliver experiences that are  tailored to their individual needs at every touchpoint . We make this possible by integrating Oracle CX and Salesforce data sources combining  insights with historical intelligence to empower your sales and marketing teams with clearer pictures of customer needs leading to higher success rates. 

Connect marketing , sales, service, commerce into one unified system ensuring every customer interaction smooth consistent and perfectly aligned across all channels. Our team specialises in this connectivity using expertise in enterprise integration and cloud platforms to align sales and marketing data roll out unified user experiences for partners and  teams with data powered tools that enable smarter actions.

Build lasting trust and deep loyalty by truly understanding your customers what they value how they behave and what they need next and responding instantly with the right message offer or support turning every interaction into a meaningful connection. We nurture these relationships through Oracle CX’s connected suite of applications which helps create manage serve and foster long term bonds from acquisition to retention backed by our certified professionals who deliver quality implementations on time and on budget ensuring your CX strategy strengthens customer ties across industries.

Turn higher customer satisfaction into real business results: increased retention as customers stay longer, higher revenue through upsell and cross-sell opportunities, and long-term success built on a foundation of trust, advocacy, and sustainable growth. Delivery Centric drives this growth by customising your CX platform to fit your specific needs, delivering targeted campaigns, exceptional customer experiences, and scalable solutions that directly increase revenue—all while leveraging our global team and strong cybersecurity practices to keep your operations secure, compliant, and ready for ongoing success. 

Why Choose us

HIGHLY EXPERIENCED RESOURCES

Our Resources have significant relevant experience including, Large Vendor Technology Consultant experience, IT Management Consulting experience & International experiences.

QUALITY DELIVERED ON TIME ON BUDGET

Delivering large-scale IT projects on time, on budget, and on value.

STRONG CYBER SECURITY PRACTICE

Our Security processes are endorsed by leading IT security vendors and governing bodies.

Deep Technical Expertise

Ahead of the curve, using cutting edge technology. Delivered 25+ Identity & Access Management implementations in APAC.

certified professional

Well qualified professionals with significant industry experience. Our consultants are certified across specific products based on their respective engagements.

global workforce

Significant Australian Market Presence, Additional Offices and operations in New Zealand, India, Singapore.

TECHNOLOGY PARTNERS

Partnering to bring the best together.

CONTACT AN ADVISOR

If you have any questions about our services or solutions, then please get in touch with our expert team to see how we can work with you.

INSIGHTS